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A Fresh Start Begins Here

Specialist Residential Care for Boys Aged 15–18

Therapeutic care for teenage boys with complex challenging behaviour.

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Our Story

Why We Exist

Reset Living was established in South Norwood in response to the critical shortage of safe, high-quality children’s homes in Croydon.

We provide a structured, therapeutic, and nurturing home where vulnerable boys aged 15–18 can recover from trauma, rebuild their lives, and lay the foundation for a brighter, more independent future in the borough of Croydon.

  • Located in South Norwood, Croydon
  • Focused on trauma-informed care
  • Small, family-style therapeutic homes
  • Experts in safeguarding and rehabilitation
  • Implementing appropriate support strategies
  • In line of sight staffing
  • Sensory de-escalation room
  • Budgeting and life skills taught
  • Bespoke care plans for individuals needs
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We are proud to announce a negotiated "Exclusive section 106 agreement" with Croydon Council enabling children from the borough the first choice of residency at the properties.

Who We Help

Support for Complex Needs

Post Traumatic Stress
Disorder (PTSD)

Supporting recovery from past trauma with safety, structure, and care.

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Attention Deficit Hyperactivity Disorder (ADHD)

Guiding focus and energy into positive, structured daily activities.

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Autism Spectrum
Disorder (ASD)

Creating calm, sensory-friendly environments to support communication and development.

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Gang Affiliation

Redirecting choices through mentorship, trust, and purposeful peer engagement.

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Radicalisation

Challenging harmful narratives through education, dialogue, and identity support.

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Self-Harm

Encouraging emotional expression through safe, supportive coping strategies.

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Eating Disorders

Helping build healthy body image and a balanced relationship with food.

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Criminal Exploitation

Protecting vulnerable youth from manipulation through trust, safety, and education.

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Anti-social Behaviour (ASB)

Supporting young people to overcome anti-social behaviour through guidance.

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Our Approach

Trauma-Informed Care with Purpose

Trust & Consistency

Building reliable, respectful relationships

Holistic Emotional Support

Addressing emotional and behavioural needs

Restorative Practices

Encouraging accountability and better choices

Strengths-Based Development

Focusing on talents and potential

Tailored Care Plans

Customised therapeutic support for each young person

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Start the Journey Towards Healing Today

Contact us for placement, referrals, or professional discussions anytime.

Testimonials

What Families and Young People Say

"When I first came to Reset, I didn’t trust anyone. But the staff here never gave up on me. Now I’m back in college, and I finally feel like I belong somewhere."

Jamal 17

"They treated me with respect from day one. The music therapy helped me express stuff I never knew how to say before. I’m in a much better place now."

Ayaan 16

"Reset Living gave me the structure I needed. I used to get in trouble a lot, but now I’m learning to stay calm and make better choices."

Daniel 15

"The staff didn’t just look after me—they actually listened. For the first time, I feel like my future means something. I'm applying for an apprenticeship next month."

Marcus 18

"I came here angry at the world. The therapy room, the people, even the group talks—they helped me understand myself. I’m proud of who I’m becoming."

Yusuf 17

Let’s Talk

To learn more about Reset Living or discuss a referral, we’d love to hear from you.

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Reset Living operates from two neighbouring homes in South Norwood, with a total of four placements.

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